IT services

In a world where mobile communication and IT go hand in hand; Coltel has the expertise to help your business get the best from your technology.

Equipment

Contract support customers can take advantage of our IT purchasing department who will specify, deliver and install the IT equipment your business needs.

We can supply:Switch Network Cables

  • Desktop PCs & Workstations
  • Laptops, Netbooks and Tablet Computers
  • Routing, Switch and Network infrastructure hardware
  • Servers, Network Attached Storage and Backup solutions
  • Phone systems, handsets and telecoms accessories
  • Software, Licensing and Microsoft Hosted platform solutions
  • Printers and All-In-One Multi-function devices

We can also assist your business with asset catalogues, warranty returns and repairs and device replacement. All equipment sold by Coltel is covered by Manufacturer’s warranty conditions.

Internet and email security

Our experience with email and internet security solutions for small businesses can benefit your company. We can help with anti-virus and anti-spam systems, web filtering, employee tracking and internet monitoring.

Fixed line and wireless broadband solutions

Coltel can advise you on ADSL, SDSL, Bonded ADSL and Mobile Broadband packages. Our services include setup, hardware supply, installation and support.

On-site & remote support for PCs & smartphones

Coltel uses the latest web-based support software to help you get your hardware working remotely; covering Windows and Mac based computers, Blackberry, Windows Mobile, Android, Symbian and Apple iOS. When remote support is not possible or inappropriate, we offer a prompt and reasonably priced call-out service, covering the North-East of Scotland.

Ad-Hoc servicing and repairs on business IT hardware

Our IT workshop can help with mobile phone, smartphone (including Apple iPhone), laptop and desktop repair. We also offer our business customers a prompt collect and return virus and malware removal service.

Unlimited access support agreements

If your business needs access to unlimited IT support without the worry of unexpected labour charges, consider one of our highly competitive service contracts. We provide on-site and remote desktop and server support with no restriction on incidents or call-outs.

Remote monitoring and reporting

Contract support customers can enjoy the benefit of remote server monitoring; covering system errors, crashes, backup progress, unauthorised access and general system health.

Licensing consultation and supply

Contract support customers benefit from our Licence management programme; we work on your behalf to ensure your business software licensing is valid and up to date.

Automated offline and remote backup solutions

Modernise and streamline your network and business backups with our online cloud based backup service. We offer a simple, inexpensive server and client based backup service that eliminates the need for costly and unreliable hardware.

Network design and installation

Coltel can help your business design your network from the ground up; from infrastructure to equipment, wiring to installation and testing.

Cabling and termination

From small cable runs to major network infrastructure design and installation; ask us how we can help you plan to get connected.

Wireless internet installation

We have extensive experience in indoor and outdoor wireless installation and signal improvement, as us how we can get you connected without wires.

Server planning and installation

Installing a new server or upgrading an existing server is a critical and complex procedure. Our trained professionals can see your server project through from planning to completion. We can supply, migrate and install – all at a time compatible with your business requirements.

Guest access systems

Security and reliability are paramount with guest access systems; let Coltel help you tailor the best solution for your business so you can provide your customers with internet access.

Design and implementation of wide area networks (WAN)

Coltel can help your business connect premises and workers together enabling site-to-site direct access and easy work at home solutions.

VPN solutions for remote workers

Connect your workforce with a range of services from Coltel. From simple to use VPN and remote access solutions to full site-to-site hardware links, we have the right system for your needs and budget.

 

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